Shipping
- We use Australia Post for all shipping and offer Standard Parcel and Express Parcel post.
- We are very quick to prepare your order and aim to post by the following business day that the order is received (subject to any unforeseen circumstances).
- Delivery estimates (number of business days) are provided at check out, however HIP.HIP. will not be responsible for any order that arrives outside of this time frame. They are estimates only and any delays are outside of our control.
- Australia Post may be experiencing delays due to weather or COVID. Please allow enough time for your product to be delivered.
- If you need your order to be delivered quickly then HIP.HIP. highly recommend selecting Express Post at check out.
- For freshness of product, we recommend not ordering more than one month before your child's birthday party.
- Our shipping charges are directly linked to the cost we receive from Australia Post when you submit your delivery address. So we on-charge to you exactly what shipping costs to us.
- Please ensure you provide the correct shipping information as HIP.HIP. will not be liable for any undelivered or lost parcels due to incorrect information provided.